Frequently Asked Questions

If we have not answered your enquiries below, kindly email us at We would love to discuss more!

Do you offer any discounts for bulk orders?
Yes, please email us for a quotation.

Where is your lacquer from?
Our lacquer pieces originate from Vietnam.

Is there a minimum order quantity for customisation?
Yes, there are varying minimum order quantities depending on the type of customisation.

How long does it take to receive my items?
The amount of time needed for each customisation order depends on the complexity of the customisation.

Do you offer any design assistance?
Yes! We work with a panel of artists and designers and will be able to assist you.

What types of packaging customisation is available?
Some of the available options include a custom belly band and different coloured fabric boxes! Let us know what you would like and we can discuss more.

Where do you ship to?
We have options to ship to different addresses, as well as international shipping!

How much does customisation cost?
As customisation needs differ for each client, we do not have a fixed customisation cost. However, we would love to discuss a quotation with you.

Can I sell the customised item in my store?
Yes! We collaborate with brands to create private label creations. 

Let's Speak!

Please fill up the “Request for Quotation” contact form here or kindly email us your enquiries at
We look forward to hearing from you soon!