Our lacquerware pieces are crafted with precision, heart, and heritage — from hand-applied gold foils to detailed hand-painting by skilled artisans.

• Cleaning
  Wipe gently with a soft, dry cloth or slightly damp microfibre cloth. Avoid using chemical cleaners, alcohol, or abrasive materials, which may damage the lacquer coating. Do not soak in water or place under running water. For oils, use a drop of mild, pH-neutral dish soap on a soft sponge. Rinse quickly, then dry immediately with a soft towel. No dishwasher, microwave, oven, or freezer.
  
  
• Odour Removal
  The smell of newly finished lacquer may be noticeable upon unboxing, but will naturally fade with use. While it is not harmful, we understand if you prefer the smell to dissipate more quickly. You can also place any of these dried goods in small quantities inside your lacquerware for a few days to remove the smell: dry coffee, tea leaves, baking soda or charcoal.
  
  
• Storage & Display
  Keep in a cool, dry place away from direct sunlight or heat sources. Avoid high humidity areas which may affect the lacquer surface. If storing for a long time, wrap in soft cloth or tissue paper to prevent scratches.
  
  
• Handling
  Handle with clean, dry hands to prevent oils or moisture from affecting the surface. Do not stack lacquerware pieces directly on top of each other without a protective layer in between; when stacking bowls or plates, place a soft cloth or tissue between pieces to prevent micro-scratches.
  
  
• Serving & Temperature
  Best for dry or lightly moist foods (nuts, snacks, bread, salads without heavy acidity). Keep to room temperature or gently warm foods; avoid piping hot items and boiling liquids. Avoid prolonged contact with alcohol and acidic foods (vinegar, citrus, tomatoes). Avoid sharp or metal cutlery and never cut directly on lacquer surfaces.

EXTRA TIPS:

• If your piece has gold or silver foil detailing, avoid rubbing the surface vigorously — it is delicately layered for a shimmery, elegant finish.
• For boxes with hinges or compartments, open and close gently to ensure longevity.

Crafted from natural wood, often laser-cut and etched, these decorative signs carry personal meaning and artisanal warmth.

• Dust gently with a dry, soft cloth or feather duster. Avoid using water or sprays directly on the wood to preserve its natural grain and finish.
• Keep away from prolonged direct sunlight to avoid fading or warping.
• If placed near a window or door, ensure the piece is not exposed to constant moisture or strong drafts.
• For Wall Hangings: Although the wreaths are rather light, please still secure on hooks that are sturdy and built to withhold weight.

Many of our ornaments and keepsakes are made from brass or stainless steel.

• Wipe clean with a microfibre or soft cotton cloth. If tarnishing appears (especially with brass), polish gently with a non-abrasive metal polish from hardware stores; always do a spot-test first.
• Avoid contact with moisture, perfume, or household cleaning chemicals which may cause spotting or dulling.
• Store individually in a pouch or box to prevent scratching or tarnish when not in use.